General Terms And Conditions of Delivery

We recommend that you check the quality and quantity upon delivery. If a product you ordered is currently not in stock, we will send it to you as soon as possible at our expense. In the event of a delayed delivery or a different method of delivery, the purchaser especially undertakes to renounce any other methods to reclaim costs, the paid invoice, and/or the paid delivery, such as by claiming for damages in the form of a civil lawsuit or similar, but the purchaser does keep all other minimal rights in accordance with the provisions of Articles 23 and 24 of the Consumer Protection Act. All products in stock will be delivered within 1-7 business days after submitting your order. Upon choosing ‘fast delivery’, products can be at your home on the same day.

On Saturdays, Sundays and national holidays dispatch is not possible. All information on products and delivery can be acquired by telephone at the number +386 40 557 257 or via e-mail at

In case the products cannot be delivered (due to a cancelled program, if it is sold out, etc.), the purchaser has the right to claim repayment for the paid price.


Postage is charged by the Post of Slovenia according to the weight of the package.

Delivery Period

The delivery period is 1-7 business days (most commonly 1-2 business days).

Damaged Packages

In case a package is physically damaged, is missing content or appears to have been opened, the purchaser must immediately lodge a complaint with Post of Slovenia. This can be done with the courier. Post of Slovenia and our company will work together to resolve the issue as soon as possible.